Apr 12, 2024  
2023 - 2024 Military and Veteran Student Handbook 
    
2023 - 2024 Military and Veteran Student Handbook

WAVE - Enrollment Verification


Chapter 30, 33 and Chapter 1606 students must verify their monthly enrollments for the month attended on the last calendar day of the month.

WAVE allows students to verify their enrollment on the Internet at the Education Service web site (www.gibill.va.gov) or via phone.

  • Internet - click on ‘Verify School Attendance’ link. Students must be currently enrolled in an approved education program and must have a current benefit award to use WAVE.
     
  • Phone - call 1-877-823-2378


If you need assistance, go to: https://gibill.custhelp.com/app/answers/detail/a_id/7

Post 9/11 GI Bill® Enrollment Verification

Most Post-9/11 GI Bill® students who receive Monthly Housing Allowance (MHA) and/or kicker payments are required to verify enrollment at the end of each month.

Step 1

When VA processes your enrollment, you will receive a text message from VA to opt into text message verification. Reply “YES” to opt-in. Within 24 hours, you will receive a text confirming you have opted in.

The text message link will expire in 14 days. After that, you will be automatically enrolled in email verification. If you reply “NO” or cannot receive texts, you will be automatically enrolled in email verification.

You do not need to opt in again for future terms unless you change your mobile phone number.

Step 2

Text:

On the last day of each month, you will receive a text message requesting enrollment verification for that month. Reply “YES” to verify your enrollment. Within 24 hours, you will receive a text confirming you have verified your enrollment. If you do not reply within 6 days, the conversation will close and you will need to call the Education Call Center (ECC) at 1-888-GIBILL-1 (1-888-442-4551) to verify your enrollment.

If your enrollment status has changed, reply “NO.” Please contact your School Certifying Official (SCO) to ensure your enrollment record with VA has been adjusted.

Email:

If you opted out of text messages and/or have enrolled in email verification, on the last day of each month, you will receive an email requesting enrollment verification for that month. Select “Yes, my enrollment is the same” to verify your enrollment. If you do not select a response within 14 days, the conversation will close and you will need to call the ECC to verify your enrollment. If your enrollment status has changed, select “No, my enrollment has changed.” Please contact your SCO to ensure your enrollment record with VA has been adjusted.

Step 3


If you verify enrollment each month and still qualify to receive MHA and/or kicker benefits, your payments will continue uninterrupted. If you fail to verify for two consecutive months, your MHA and/or kicker will be placed on hold. You will need to call the ECC to verify your enrollment and have your payments released.