May 14, 2024  
Faculty Handbook & Quality Faculty Plan 
    
Faculty Handbook & Quality Faculty Plan

FAQ: CCC


How do I get a name tag? 
Contact: Administrative Assistant for Dean of Instruction/President (Jenny Green)
Email:  jlgreen@eicc.edu
Phone: 563-244-7022

 

Where do I get a campus ID? 
Library

 

Where do I get travel reimbursement forms, petty cash forms, etc.? 
Forms are located under Business Services on EICConnect.  (Also located in the mailroom)

 

How do I submit a Maintenance request, print request,  paper request add, drop change? 
The Maintenance Request Form is located on EICConnect (EICConnect > Faculty/Staff Services >  Forms and Documents).

 

How do I get Business cards?
The  Business Card Request Form is located on EICConnect (EICConnect > Faculty/Staff Services> Marketing).

 

Where are the Faculty Mailboxes?

They are located in Room 100.

 

Who can I ask for Canvas help?
Mentors: Shirley Turnis (Fall 2021)

 

Where can I get office supplies?
Pens, paper, dry erase markers, staplers etc. are located in the Supply/Mailroom  (Room 126).

 

How do I get my keys? 
Request from Dean of Instruction and then pick up from the Deans office.

 

Lost and Found
Located at the Information Desk.

 

How do I schedule a computer lab, room for a meeting, or an event? 
Use the room/event scheduling form in Self Service.  (Called CCC Events)

 

What days are campus closed?
The academic calendar lists all the dates of importance for the academic year.  It is located in EICConnect (Menu - Academic Information)

 

How do I set up voicemail on my office phone?
Information sheets on telephone functions and voicemail setup are located in EICConnect  (Menu - Tech Support - Help Desk)

 

How do I report a maintenance issue? 
There is a maintenance work order request located on all faculty/staff computers (icon on the desktop).  Please complete this to form to notify the maintenance staff of an issue that needs addressed in your classroom/office/building etc. 

 

Is there a college vehicle available for meetings, conferences, etc.? 
Yes.  The college has vehicles for checkout.  Contact the information desk.

 

Where is the copier located? 
There is one copier on campus located in the Student Services.  Also in 111, 126, and 156.

 

What is the procedure for cancelling a class (due to illness, personal day, bereavement, meeting)? 
Contact your supervisor and President/Dean of Instruction’s Assistant via email or phone.  Email your students.  Cancellation will also be posted on EICConnect.  If absent due to illness/bereavement/personal day, complete a green leave form (located in President’s Office).  Must be signed by supervisor and president.

 

My computer (office or classroom) is not working correctly.  What do I do? 
Contact the help desk by dialing x3456 or emailing them at helpdesk@eicc.edu.  There is also a Technical Support Request form located on EICConnect  (Menu - Tech Support - Technical Support Request)

 

How do I order supplies/equipment? 
Supervisor/Dept. Coordinator approval is needed before placing an order.  Once approved, send ordering details (vendor name, address, items to be ordered, price) to the Admin. Assistant in the Dean of Instruction/President’s Office.  A requisition will be created, approved, and sent to the vendor.  If you receive an invoice for items ordered, please give to the Admin. Assistant for payment processing.

 

Is there a campus credit card? 
Yes,   It is located in the Business Office.  It does not leave campus.  It is used when a credit card payment is the only type of payment that will be accepted by a vendor.