Administrative Office Professional, Certificate

Campus: Clinton, Muscatine, and Scott Community Colleges, and Online

The Administrative Office Professional program is comprised of three optional levels of coursework. Each option leads to an increasingly higher level of professional award(certificate, diploma, and associate of applied science degree). If you are a detail-oriented individual who enjoys office-related tasks, this program is the perfect career path for you. EICC will help you prepare for an exciting career that is in high demand as office employees are an integral part of all industries. Students may complete part or all their degree online, or in a live/online format, or with a combination of those two formats.

The Certificate provides students with the knowledge and skills to be able to perform entry-level administrative clerical duties. Students will learn how to use basic software applications, format professional correspondence, think critically to manage multiple projects, meet established deadlines, maintain electronic and paper filing systems, and deliver customer service.

Plan of Study

Term 1

ADM 117 - Keyboarding and Document Production Credit(s): 3.00
ADM 157 - Business English Credit(s): 3.00
ADM 179 - Records Management Credit(s): 3.00
BUS 106 - Employment Strategy Credit(s): 2.00
CSC 110 - Introduction to Computers Credit(s): 3.00
MKT 181 - Customer Service Strategies Credit(s): 2.00

Term Total: 16.00 Credits

Certificate Total: 16.00 Credits

Non-discrimination Statement / Equal Educational Opportunities

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, equity@eicc.edu or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730- 1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.