May 21, 2024  
2023 - 2024 Eastern Iowa Community Colleges Catalog 
2023 - 2024 Eastern Iowa Community Colleges Catalog [ARCHIVED CATALOG]

Administrative Office Professional, AAS

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Campus: Clinton, Muscatine, and Scott Community Colleges, and Online

The Administrative Office Program is comprised of three awards, allowing students the option of completing their course of study at three different levels. The three awards provide up-to-date computer training, using the most popular software applications The Administrative Office Professional program is comprised of three optional levels of coursework. Each option leads to an increasingly higher level of professional award (certificate, diploma, and associate of applied science degree). If you are a detail-oriented individual who enjoys office-related tasks, this program is the perfect career path for you. EICC will help you prepare for an exciting career that is in high demand as office employees are an integral part of all industries. Students may complete part or all their degree online, or in a live/online format, or with a combination of those two formats.

The AAS provides students with the knowledge and skills to be able to perform higher-level administrative clerical duties. Students will learn how to use advanced software applications, apply accounting and business math concepts, format and compose professional correspondence, think critically to manage multiple projects, meet established deadlines, maintain electronic and paper filing systems, and deliver customer service. Additional areas of study leading to the AAS degree include desktop publishing, human relations, transcription, and a comprehensive capstone course.

Program Learning Outcomes

Upon completion of the Administrative Office Professional program, students will be able to:

  1. Demonstrate general clerical skills in preparation for the workplace.
  2. Demonstrate proficiency in working with electronic and physical records in a business environment. 
  3. Create professional documents by integrating software applications.
  4. Produce professional documents based on business and industry standards. 
  5. Apply the technical and soft skills that today’s employers require.
  6. Demonstrate the ability to research employment opportunities and present a professional employment portfolio (application, cover letter, resume).

Plan of Study

Term Total: 16.00 Credits

Term Total: 16.00 Credits

Term Total: 15.00 Credits

Term 4

Term Total: 15.00 Credits

Administrative Office Professional, AAS Total:62.00 Credits

Non-discrimination Statement / Equal Educational Opportunities

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).


If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730- 1576, TDD (800) 877-8339 Email:

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