Administrative and Office Support, Certificate

Campus: Clinton, Muscatine & Scott Community Colleges

Administrative and Office Support is comprised of three programs, allowing students the option of completing their course of study at three different levels. The three AOS programs provide up-to-date computer training, using the most popular softwares currently found in area businesses. Students receive intense training on document formatting, word processing, spreadsheets, databases, desktop publishing and presentation software, internet and email. Equal emphasis is placed on grammar and on written and oral communication skills. Students are also trained in business math, filing systems and transcription; and they learn about time and stress management, conflict resolution, human relations, cultural differences, business etiquette, telephone skills, problem solving and customer service - the “soft skills” absolutely necessary to succeed in today’s business world.